Privacy Policy — How safe is your data with us

This Privacy Policy o77 platform (o77.wine) and all associated mobile applications and services. This policy details what information we collect, why we collect it, how we use it, and how we keep it secure.

When you create an account on o77, play games, make transactions, or contact our support — that is when this Privacy Policy takes effect. Continued use of the platform will be taken as your acceptance of this policy.

We believe transparency is the foundation of trust. That is why this Privacy Policy Written in plain language so every user can clearly understand their rights and our responsibilities.

O77 collects only the information needed to provide you with the best possible service. We do not gather excessive or unnecessary data. See the table below for full details:

O77 uses your data solely for specific, legitimate purposes. No information is used for any other purpose without your consent.

• For creating, verifying, and managing your account.
• To process all financial transactions, including deposits and withdrawals.
• To prevent fraud, money laundering, and unauthorized access.
• To personalize your gaming experience and show you relevant promotions.
• To resolve technical issues on the platform and enhance overall service quality.
• To fulfill legal obligations and meet regulatory requirements.
• To promote responsible gaming and support players facing gambling-related issues.

O77 retains your data only for as long as necessary. Even after account closure, certain information may be kept for a specified period to meet legal obligations.

• Active account details: Retained for as long as the account remains active.
• Financial Transaction Records: A minimum of 5 years, in accordance with financial regulations.
• Communication History: Support conversations are retained for up to 2 years.
• Login & Session Logs: 90 days for security purposes.
• Data from Closed Accounts: Deleted after 12 months unless a legal requirement applies.

O77 never sells your personal data. However, limited information may be shared with trusted third parties solely to deliver our services.

• Payment Processor: Approved payment gateways including Mobile Banking, Nagad, and Rocket — to complete transactions.
• Identity Verifier: Regulatory-approved body for KYC (Know Your Customer) processing.
• Technology Service Provider: Cloud hosting and security service providers — all bound by strict confidentiality agreements.
• Law Enforcement: Only where a valid legal order or court directive is in place.

O77 uses cookies on its website and app to enhance your experience. Cookies are small files stored in your browser.

• Essential Cookies: Required for login sessions and security — cannot be disabled.
• Functional Cookies: To remember your language preference and user settings.
• Analytics Cookies: To collect anonymised usage statistics for platform improvement.
• Preference Cookies: To save your gaming preferences and interface settings.

You can disable non-essential cookies at any time through your browser settings. Note that some services may be limited as a result.

Every o77 user has the following rights over their own data. Contact our support team to exercise any of these rights.

O77's services are intended exclusively for users aged 18 and above. We do not knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• A national ID may be requested in cases of suspected fraud.
• If a minor's account is confirmed, all associated data will be permanently deleted.

O77 employs industry-leading technology to keep your data secure. Our security team monitors systems around the clock.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for logins and important transactions.
• Firewall Protection: An advanced firewall guards against cyberattacks and unauthorized access.
• Regular Security Audits: Third-party expert teams conduct regular system audits.
• Data Backup: Encrypted backups are stored on secure servers.

O77 may, when necessary, update this Privacy Policy update this policy. You will be notified of any significant changes via email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

This Privacy Policy If you have any questions or concerns about this, please contact our dedicated Privacy Team. We always aim to respond within 48 hours.